Azon Profit Builder Support

 

IMPORTANT - PLEASE READ: Please make SURE, you read the "AFTER you submit a support ticket" section below, and APPLY it. We ALWAYS reply to your support tickets, but we don't control your email provider's spam filters. :-)

 

Support-desk hours: Monday-Friday, 9am-5pm EST

Maximum response time: 2 business days (we usually reply sooner)

george katsoudas

Welcome!

If you are here, you probably need help with something. We understand your frustration, and we are here for you!

To get your issue resolved the fastest, please read the following page carefully.

Thanks! :-)

George "The Greek Geek" Katsoudas


BEFORE you submit a support ticket:


a) Take a brief look at the Azon Profit Builder learning center. There's a 90% chance your question is already answered there.

b) Watch the demo videos to see how to use the software:

Standard version demo

PRO version demo

c) If you have purchased Azon Profit Builder but can't find your access link, you should be able to find it inside your JVZoo customer portal.

d) If you need to cancel a membership or subscription (knock on wood!) please see here.


WHILE you are submitting a support ticket:


If the issue persists, please open a support ticket and let us know:

1) What issue you are facing.

2) The EXACT URL of your site (domain or directory), or the EXACT URL of the problematic product post. Very Important! :-)


AFTER you submit a support ticket:


Please whitelist the email address no-reply@georgekatsoudas.com.This is the email that the support desk email notifications are sent from. Here's how to whitelist our email address.

Keep in mind that we can only offer support via the helpdesk. Email is just too unreliable. Please do not reply to the email notifications by the support desk, as we don't monitor this email address.

Email notifications can disappear in cyberspace for all kinds of reasons. So, you may also want to bookmark your ticket and visit it after 48 hours. Chances are we will have already responded to your ticket.

Also, Please do not open different tickets for the same issue. Just reply to the same ticket.

Thanks again!